Reference

How wsoplive Handles Your Personal Information

Your account data belongs to you — and we treat it that way. This Privacy Policy explains exactly what we collect when you open an account, fund it through PayPal, Venmo, or Play+, and use the platform, so there are no surprises.

Account data you controlPayPal, Venmo, Play+ transaction contextNo data sold to third partiesClear retention periodsDirect contact for data requests

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REACH OUR TEAM

Contact Us About Your Privacy

Data requests, account deletion inquiries, and questions about how your information is used all go to our dedicated privacy contact path. Our support team handles these separately from general account help so your request gets a direct response without being mixed into the general queue.

Team online

Privacy Request Email

Send your data access, correction, or deletion request to our privacy email. We respond to confirmed requests within the timeframe required by applicable state law.

Live Account Chat

Reach our support team through the in-app chat on your account page. For privacy-specific questions, ask the agent to escalate directly to the data team.

In-App Account Settings

Some data preferences — such as marketing communications and cookie consent — can be adjusted directly in your account settings without contacting support.

HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We apply layered security across every account touchpoint — from the moment you log in through a mobile device to the moment a PayPal withdrawal clears. Encryption is applied to data in transit and at rest. Here is what each layer of that commitment looks like in practice.

Cookies and Tracking We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can limit non-essential cookies from the account settings page at any time.

Account Security Practices Your account is protected by password hashing and optional two-step verification. Suspicious login attempts from unrecognized devices trigger an automatic hold until you confirm via email.

Data Retention Schedule Active account data is retained for the duration of your account plus the period required by state law. Closed accounts are purged on a rolling schedule after the legal hold period ends.

Who Can Access Your Data Internal access is role-restricted: only compliance, fraud, and support staff with a specific need can view your personal records. External sharing is limited to payment processors like PayPal and legally mandated disclosures.

What We Collect and Why It Matters

wsoplive Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you create an account, we collect the information needed to verify your identity, process your payments, and keep your session secure. That includes your name, email address, date of birth, and the device identifiers tied to your mobile access. When you fund your account through

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PayPal or Venmo, we receive a transaction reference from those processors — we do not store your full wallet credentials or linked bank details on our servers. Play+ prepaid card activity is handled through the card issuer's own security layer, and only transaction status passes to
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us. We also collect standard session data — IP address, browser type, and in-app behavior — to detect fraud and keep the account environment stable. If you reach out to our support team, that conversation is logged and retained so we can follow up accurately. Data
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we collect is used solely for account operation, fraud prevention, and the legal requirements of the states where we are authorized to operate. Access to this platform depends on local law and is available only where permitted by state regulation. We do not sell, rent, or
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barter your personal information to marketing companies.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Privacy Questions We Hear Most Often

These are the privacy questions our account holders ask us regularly — answered directly, without legal padding.

We collect your name, email, date of birth, and device identifiers. If you fund via PayPal or Venmo, we receive a transaction reference only — never your wallet password or bank login.

We share data only with payment processors like PayPal and Play+, and when required by state law or a valid legal order. We do not sell your data to advertisers or third-party marketers.

Email our privacy team with your registered account address and the specific data you want. We will confirm your identity first, then fulfill the request within the timeframe state law requires.

Yes. Submit a deletion request through the privacy email or in-app chat. Some data must be retained for the legal hold period after account closure, but the rest is purged on schedule.

Play+ card security is managed by the card issuer. We only receive a transaction status — approved or declined — and do not see or store your card number or linked funding source.

Basic profile edits like email address can be made in account settings. For legal-name corrections tied to identity verification, contact support through in-app chat and the agent will guide the process.

Reference

Privacy Policy

Access may be available only in states where local law permits.

InfoLegal InfoTerms & Conditions InfoVault Spins

How wsoplive Handles Your Personal Information

Contact Us About Your Privacy

Privacy Request Email

Live Account Chat

In-App Account Settings

Data Handling, Cookies, and Account Security

Privacy Questions We Hear Most Often

01 What personal data does wsoplive collect when I open an account?

02 Does wsoplive share my data with anyone outside the platform?

03 How can I request a copy of my personal data?

04 Can I ask wsoplive to delete my account and personal information?

05 How does wsoplive handle data from Play+ prepaid card transactions?

06 How do I update or correct my personal information on my account?

Privacy Policy

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